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Messages - Geooh Support

1
Support / Re: WhereiGeooh ~ No cartridge loaded
OK, good. Be sure to download to the directory defined in WheriGeooh settings and then use WheriGeooh to open the cartridge.
2
Support / Re: WhereiGeooh ~ No cartridge loaded
Hi... thanks for using Geooh.

I need a bit more information to fully understand the issue. Are you saying you can download the gwc cartridge to a directory on your device? Where is it downloading to? The directory specified in WhereYourGo app or the one in WheriGeooh? Or are you saying WhereYouGo automatically opens up when trying to download?

You may have allow WhereYouGo to be the default app fo wherigo.com links and you'd have to go into Android settings to remove that.

Did you know you can also just use Geooh to view the GC# cache page for the cartridge and download from there without going to wherigo.com? Owners typically put links in the cache description for downloading and you just tap it for Geooh to do the download and then it can run WheriGeooh once downloaded.

3
OK, the app is enabled for France. It may take a couple of hours before it's available though.

Tell your friends to try it now... and possibly give a good rating if they like it... and to know a future version will have better language translations. And thanks for the offer to translate. I'm in the process of building out the next generation of Geooh and plan to have improved language translations in that one. When ready I can send you the language file to see if you can improve upon it.

I'm not sure why Google Play says the app is not compatible even though it's a country thing. That's the only thing I set differently. Your phone and Android version are perfect for Geooh.

Let me know of any other issues!
4
Yes, this is from Google Play. Basically, Geooh was removed from distribution in several European countries due to 1-star ratings because the language translations weren't good enough for some users. Geooh uses Google Translate which isn't perfect, but cost-effective for a free app. There are plans to eventually obtain better translations from some users who have offered to assist.

Regardless, you still should be able to go to http://geooh.com website and click the install button at the very bottom of the page to take you directly to the download section of Google Play. If that doesn't work, let me know what country you are in and I can temporarily enable your country's access... as long as Google Translate is sufficient for your needs.

Thanks for reaching out and providing the screenshot for clarification.
5
Can you send a screenshot? That isn't a message from Geooh, but appears to be from Android or Google Play?
6
Hmmm, interesting... the info window bubble is controlled by Android when clicking a map marker and Geooh has no control of that so now really sure what was happening. Anyway good to know it's back to normal. You have a Merry Christmas also!
7
Still a little confused... maybe we are talking about two different things.

The Quick Action is done via fingerprint sensor. I think you are talking about the Map Info Window Action in the Misc section of Settings. When I choose Show More as the option it does that when I click on a cache's info window after selecting it on the map. The info window is the dark bubble that show above the icon. When you press it the action is performed... and in my testing it does do the Show More as expected.

What do you mean by "only the two bars are showing"? What bars?

8
I'm not fully understanding. Do you mean the black info window on the map when selecting a cache doesn't show at all... for all caches?

Or do you mean a Quick Action?

Any additional information or screenshots would help me understand better.
9
Support / Re: Google Pixel 3XL
Thank you for informing me of the issue. Have a Merry Christmas!
10
Support / Re: Google Pixel 3XL
I have a solution for the notches that is working and properly displaying bottom UI components again. After some testing, a new release should be out sometime this weekend.

Thanks so much for reporting this issue!
11
Support / Re: Google Pixel 3XL
OK, I finally can replicate it... it's the notch at the top of the screen. I can simulate it on the 2 XL and the buttons are hidden as you said. I'm researching how to deal with it.
12
Support / Re: Google Pixel 3XL
Can you attach screenshots of what you are seeing? I use a Pixel 2 XL with no issues so the 3 should be similar in everything but maybe a slightly larger screen size.

A new version of Geooh using the latest Android Material UI components is about to be released... maybe that will fix something.
14
Support / Re: Setting cache status not working
The 'Set Status' task is just a feature to record temporary status of a cache locally on the device... but doesn't send anything to Groundspeak for logging. The feature is a way to mark cache status in your offline list for your usage only. If you look at the list, it will put the cache in an unlogged group. Later you can run the Log Geocache task on it for actual logging with Groundspeak. The feature was originally created prior to Geooh having the ability to save pending logs... so you could mark the status when there was no network connection... then later actually create the log.

It's probably an outdated feature which I may just remove altogether so it doesn't cause confusion. The Save fo Later may be more like what users expect to do.
15
Sorry for the late reply... we didn't get notified of this post.

When you filter a list and then open the map only the filtered caches will show on the map. Is that not happening for you?